Negotiation Tips

How Is Empathy A Key Soft-Skill Needed In Mediation?

Blog Post: Empathy: The Second of Three Soft Skills Every Mediation Needs Empathy is a key soft skill for every productive mediation.  Click here to read my latest blog post highlighting this critical skill. Mediation Tip Of The Month Utilizing soft skills doesn’t necessarily make you soft, doing so actually has the opposite effect. In mediation, knowing when

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The Role Of Optimism At Mediation & Using Opening Statements To Set The Tone

Blog Post: Optimism: The First of Three Soft Skills Every Mediation Needs What is the soft skill needed at every mediation to make progress on a file? Optimism! Click here to find out why it ranks #1 on my list of the most critical soft skills. Mediation Tip of the Month Priority/Loss Transfer Arbitrations Do you need an experienced arbitrator with

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