Need to Resolve a Dispute?

Need to resolve a dispute? Toronto-based Schnapp Dispute Resolution helps organizations, lawyers and individuals resolve disputes successfully, quickly and cost-effectively. In my career, I’ve had the opportunity to wear a number of hats: litigator, mediator, arbitrator, workplace investigator, coach, and ombudsman. My passion for dispute resolution and ability to interact with individuals at all levels

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Google Ditches Mandatory Employee Arbitration Policy

When employees take a stand, an employer can be persuaded to change a policy. Mandatory Arbitration concerning employee issues allows organizations to avoid embarrassment by hiding misconduct that would otherwise be made public in court. https://www.forbes.com/sites/kimelsesser/2019/02/22/google-ditches-mandatory-arbitration-policy/#44ac84465a1f

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Presentation & Discussion on Arbitration & Mediation Best Practices

I wanted to thank Geoffrey Keating for inviting me to speak about Arbitration & Mediation Best Practices at Kostyniuk and Greenside (http://www.kostyniukandgreenside.com) on July 18, 2018. It was a lively and interactive discussion. It started with a wide range of questions – an “Ask an Adjudicator Session”. We then moved on to cover the following

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Establishing rapport with the Mediator may be to the detriment of the Parties

Interesting article about how establishing rapport with the Mediator may be to the detriment of the Parties.  According to the article, several recent studies show the more time spent in caucus is associated with parties feeling better about the mediator but also with the parties feeling worse about their situation and the other party. https://lnkd.in/d_7yxsm

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Reappointment to Chair of the Complaints Resolution Council for Student Societies at University of Toronto

I am pleased to announce the University Affairs Board of the University of Toronto reappointed me as Chair of the Complaints Resolution Council for Student Societies, effective immediately until June 30, 2020.   I am looking forward to serving in this role for two more years.   https://lnkd.in/dxZnQMn

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