Every party needs to use soft skills – or better put, essential skills – to get the most out of the mediation process. In my experience, three stand above the others. Over the past few weeks, I’ve shared in blog posts my first two, Optimism and Empathy, and the reasons why they are important. But
Continue readingTag Archives: Soft Skills
Empathy: What it Means, and Why it is Important
I’ve long believed in the importance of bringing empathy to mediation proceedings. In fact, I hold it as one of the most important soft skills needed to create movement during a mediation. When opposing parties are empathetic towards each other, that allows them to move past their positions to their interests – what they really
Continue readingOptimism: The First of Three Soft Skills Every Mediation Needs
Hard skills, such as legal expertise and preparation, are essential to bring to any mediation. But when soft skills are also brought to the table, I’ve found it significantly strengthens and amplifies those hard skills, the two combining together for the lawyers, clients, and mediator in effectively moving a stalled case along. What do I
Continue reading