February 2022 Newsletter


Click Here to Book a Mediation

Our most current availability can be found on our Booking Calendar. You can also contact Lacey Day, Scheduling Coordinator, by email or by phone at (647) 250-7216.


Customized Webinars for your Organization or Firm

I offer custom webinars on a variety of topics, including Achieving the Best Result at Mediation, Excelling at Negotiations, and Mediation Memos & Openings. If you would be interested in having me host a webinar, please feel free to reach out.


My last webinar, How to Achieve the Best Results at Mediation, was held on January 27th, 2022, and had over 50 participants. We covered topics including preparing a file for mediation, pre-mediation conferences, mediating virtually, effective openings, and negotiation.

I would like to sincerely thank all of the participants for their active participation, and hope that you found our discussions helpful!


Blog Post: Making the Most of your Mediations in 2022

There are three essential skills to achieve your Mediation goals. They are optimismempathyand perseverance. My last three Blogs in 2021 went over these in detail. Click on each of the skills above to read my full blogs.

When you come to mediation with an Optimistic Approach, no matter how deadlocked things look between the parties, you continue to believe through effort that ground can be made towards reaching a resolution.


Empathy helps create an environment where compromises are able to be made to move the parties forward toward resolution. Empathy is our ability to understand and acknowledge what another party may have felt, be feeling, or is thinking, even if we don’t see the issue in the same way they do.

Perseverance is about action; the effort put forth to achieve something and seeing something through to the end. This effort and hard work begin well before the day of the mediation and will result in moving your file forward.


Mediation Tip Of The Month

When working with particularly challenging parties, there are a few strategies you can use to keep things moving forward:

  • Have a plan and stick to it
  • Do not engage, especially when dealing with difficult/irrational negotiators
  • Call it out if necessary, but avoid being confrontational or making it personal
  • Work with the mediator to de-escalate and move forward

Priority/Loss Transfer Arbitrations

o you need an experienced arbitrator with availability? To learn more about Marshall’s Arbitration services, click here.
To retain Marshall as your Arbitrator contact Lacey at ‪(647) 250-7216‬ or lacey@schnappmediation.com.


Photo of the Month: Cinque Terre, Italy


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