Top Skills To Achieve Mediation Goals & Dealing With Challenging Parties


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Blog Post: Three Skills To Achieve Mediation Goals

There are three essential skills to achieve your Mediation goals. They are optimismempathyand perseverance. My last three Blogs in 2021 went over these in detail. Click on each of the skills above to read my full blogs.

When you come to mediation with an Optimistic Approach, no matter how deadlocked things look between the parties, you continue to believe through effort that ground can be made towards reaching a resolution.


Empathy helps create an environment where compromises are able to be made to move the parties forward toward resolution. Empathy is our ability to understand and acknowledge what another party may have felt, be feeling, or is thinking, even if we don’t see the issue in the same way they do.

Perseverance is about action; the effort put forth to achieve something and seeing something through to the end. This effort and hard work begin well before the day of the mediation and will result in moving your file forward.


Mediation Tip Of The Month

When working with particularly challenging parties, there are a few strategies you can use to keep things moving forward:

  • Have a plan and stick to it
  • Do not engage, especially when dealing with difficult/irrational negotiators
  • Call it out if necessary, but avoid being confrontational or making it personal
  • Work with the mediator to de-escalate and move forward

Priority/Loss Transfer Arbitrations

Do you need an experienced arbitrator with availability? To learn more about Marshall’s Arbitration services, click here.
To retain Marshall as your Arbitrator contact Lacey at ‪(647) 250-7216‬ or lacey@schnappmediation.com.


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