A mediator with subject matter expertise, understanding, and experience in seeing how things play out at trial or in arbitration, can be a valuable asset when working to settle cases and move files forward. Informed, Knowledgeable and Experienced A key part of an effective mediator’s role is to help parties see the strengths, weaknesses, and
Continue readingMediating Long-Term Disability (LTD) Claims
Long-Term Disability (LTD) matters can be complicated and contentious. As lawyers and insurance claims representatives know, dealing with complex medical and legal concepts at a time when an LTD applicant’s emotions are running high over the financial implications of debilitating illness or disability can sometimes make for a challenging time at the mediation table. But,
Continue readingCanadian Academy of Distinguished Neutrals (CADN)
I am pleased to announce that I have been inducted into the Canadian Academy of Distinguished Neutrals (CADN). CADN is a professional association whose membership consists of ADR professionals distinguished by their hands-on experience in the field of civil and commercial conflict resolution. Membership is by invitation only and all Academy members have been thoroughly
Continue readingCan A Mediation Fail?
Even if everyone at the table is focused on the best interests of their clients and moving the file forward, mediation may not always end with a settlement. This doesn’t necessarily mean that the mediation was a failure! Any mediation that results in the parties speaking openly and honestly to each other is a “win”,
Continue readingMaking The Most Of Half-Day Mediations & Questions To Ask After Each Mediation
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Continue readingTop Skills To Achieve Mediation Goals & Dealing With Challenging Parties
Customized Webinars For Your Organization Or Firm I offer custom webinars on a variety of topics, including Achieving the Best Result at Mediation, Excelling at Negotiations, and Mediation Memos & Openings. If you would be interested in having me host a webinar, please feel free to reach out. Blog Post: Three Skills To Achieve Mediation Goals There
Continue readingMaking The Most of Your Mediations in 2022
There are three essential skills to achieve your Mediation goals. They are optimism, empathy, and perseverance. My last three Blogs in 2021 went over these in detail. Click on each of the skills above to read my full blogs. When you come to mediation with an Optimistic Approach, no matter how deadlocked things look between the parties, you continue to believe
Continue readingEssential Skill For Successful Mediations & Opening Offers
Blog Post: What’s Needed For A Successful Mediation? Perseverance! The third essential skill in my series is Perseverance. Click here to read more about how critical perseverance can be to a successful mediation. You can read my other blog posts on Mediation essential skills, Optimism and Empathy, by clicking on the links. Mediation Tip Of The Month Have an opening offer at
Continue readingWhat’s Needed For A Successful Mediation? Perseverance!
Every party needs to use soft skills – or better put, essential skills – to get the most out of the mediation process. In my experience, three stand above the others. Over the past few weeks, I’ve shared in blog posts my first two, Optimism and Empathy, and the reasons why they are important. But
Continue readingHow Is Empathy A Key Soft-Skill Needed In Mediation?
Blog Post: Empathy: The Second of Three Soft Skills Every Mediation Needs Empathy is a key soft skill for every productive mediation. Click here to read my latest blog post highlighting this critical skill. Mediation Tip Of The Month Utilizing soft skills doesn’t necessarily make you soft, doing so actually has the opposite effect. In mediation, knowing when
Continue readingEmpathy: What it Means, and Why it is Important
I’ve long believed in the importance of bringing empathy to mediation proceedings. In fact, I hold it as one of the most important soft skills needed to create movement during a mediation. When opposing parties are empathetic towards each other, that allows them to move past their positions to their interests – what they really
Continue readingThe Role Of Optimism At Mediation & Using Opening Statements To Set The Tone
Blog Post: Optimism: The First of Three Soft Skills Every Mediation Needs What is the soft skill needed at every mediation to make progress on a file? Optimism! Click here to find out why it ranks #1 on my list of the most critical soft skills. Mediation Tip of the Month Priority/Loss Transfer Arbitrations Do you need an experienced arbitrator with
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